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Missouri Gunner
★★★★★
Wow I don’t even know where to start. Today I received the 26 gallon six section flute still and I am simply amazed of the quality … More of this still. I knew from pictures and other reviews I made the best decision by buying from Mile Hi, but after receiving it today It was the next best thing since my son was born! What impresses me other than the top notch quality and manufacturing of the still, Is the people that own and run this company. The few times during the last eight weeks including today, I reached out to them for questions and always had a response back by the end of the day or early the following day. There’s just not enough good words to describe the experience I’ve had with this place. Mile Hi, thank you for everything!
Kenny
KCMO (A.k.a. Chiefs Kingdom!)
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Clayton Fineout
★★★★★
Very professional experience and the folks that run it, are the most helpful and kindest folks that I've ever had the pleasure … More of speaking with. They are very knowledgeable about their products and services. I got a alot of help from the folks. They are very fast on getting your products to you. I will be doing a lot of business with them. They took good care of me. I personally want to say thanks for all you have done for me. I've spent a couple thousand dollars with them and they have been very helpful and professional. Services, shipping, etc.........clay........
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John Henry
★★★★★
I purchased an 8 gallon pro unit. It arrived in less than a week. It is very nicely constructed and polished to a high luster. … More Being a welder for most of my career the welds are impeccable. I have not used it yet but in the next week or so. I expect it will perform flawlessly. Well done Mile Hi!
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Robert Poutre
★★★★★
I just want to say that this joint is amazing. I know there have been a few upsets along the way since covid and all, but they … More are still the best resource for your distilling needs. With the return of Evan this place is in great hands as always. Ultimately, they are true pros and can help everyone from beginners to pros. Their products are bomber and they have pretty much everything anyone could need. Can't wait to get my feet wet with some new recipes I have brewing, after talking with these folks. Thanks for all you do!
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Kerry Collins
★★★★★
I bought the 8 Gallon dual Pro Still for my husband. It is absolutely beautiful! It is truly a work of art! I had no knowledge … More of stills or the alcohol making process but Evan at Mile Hi walked me through everything I needed to know! I was so excited that I couldn’t wait until Christmas to give it to him. I have never seen him so excited or impressed! The quality and craftsmanship is magnificent!! Thank you Evan and Mile Hi… I finally was able to surprise him. We are now Mile Hi customers for life!
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Chris Leffel
★★★★★
Customer service is excellent - they answered all my questions and more! The product showed up in perfect condition.
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reevin riggin
★★★★★
Really nice quality barrel. I paid a higher price than the import and "novelty" barrel you see eveerywhere else, but … More it appears to be of higher qaulity by far. I will let you know in a year how the aging process worked in this barrel vs. the cheaper ones.
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Vance Johnson
★★★★★
I have made several purchases from this company. They are awesome!!
Very willing to help with any issues. The equipment they sell … More is top quality!!
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Kyle Doran
★★★★★
Great distilling and moonshine still products! Passionate and knowledgable staff that knows good distilling equipment! Whether … More you need distilling supplies, like yeast, grains, alcohol essences or distilling equipment such as moonshine stills, copper pot stills or distilling towers, Mile Hi Distilling is the best resource.
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kevin beasley
★★★★★
Every shopping experience I've have had with this seller has been very positive. Quality products that are delivered promptly. … More What more could a shopper ask for ?
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Joe Freas
★★★★★
We have been ordering from Mile High Distilling for years and service has always been top notch. We have two Mile High stills … More and run them nearly every day. The shipping is fast and all of the products have been high quality.
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Randy Tronti
★★★★★
Love you guys...can you please help me understand the ball valve though I received with recent order...the handle does not rotate, … More nor is there any internal gate valve type mechanics that will close off flow of liquid...did I get correct product??....or am I supposed to clamp to pot, then clamp end with plug with 2" gasket and clamps?? Thanks,
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John Brown
★★★★★
Mile High goes the extra mile to help the customer!! I would recommend them to anyone who wants a great partner in distilling. … More
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Ben Sotiriadis
★★★★★
I can only complement Mile Hi Distilling for the quality of their assistance and their products. I live on the other side of … More the world. Their friendly and helpful staff ensured that I got the best advice in terms of product selection and shipping. My equipment was well packed. I was able to track its location via the shipping app, so that I knew where it was in the world. After my tower arrived, I showed it to a friend who was a leading hand, now retired, at a large local metal fabrication business. If my friend can't weld it, nobody can. He was very impressed with the quality of the manufacture and welding of the tower components. So that is a great endorsement for what I have purchased from Mile Hi Distilling. Keep up the great work.
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John Sturgis
★★★★★
It took me the better part of a year to figure out how, and if, to incorporate a “thumper“ into my system and determine just how … More it might be utilized. I was in no rush, so I enjoyed the research on the Internet and YouTube to figure out sourcing, functionality, and the eventual expense. There was much to study.In the end, Mile Hi easily won me over and the business.The workmanship on this thumper is impressive and quite perfect in every way. Am excited to share this work of art with my hobby friends. The welds alone are masterful and well polished. Mile Hi packed it very well and special thanks to them for all the (unexpected) hardware needed to get operational. Saved me a lengthy drive to a hardware store. Thanks also for the turbo yeast gift…Hillbilly got me started over 8 years ago with their milk can which has worked well; but Mile Hi Distilling is the hands-down winner in all areas...manufacturing; product and design variety; service (Evan); and delivery on that promised. Now, I have my eye on that six-level bubbler flute of theirs…life is good!Thanks guys, got to go now and fire up the pot!
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Rory Paul
★★★★★
The 3 gallon boiler unit was well packaged and very clean. This reduced the amount of prep work involved prior to first use. The … More purchase process was easy and communications with Mile Hi were efficient.
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SportPiiix
★★★★★
bought this beautiful copper onion to use on my 30 gallon still. Adds a little EXTRA to the Bourbon I'm making. People … More love to hear about it.
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Mike Wescombe-Down
★★★★★
A BIG THANK YOU for a product that in my opinion represents the absolute best in terms of design and execution.The tower is so … More beautiful, so impressive that I am almost reluctant to use it, this could very well be a piece of sculpture in our house.I am a very fastidious and precise engineer, I have designed a lot of devices and gizmos over the years as well as actually welded, machined, linished, grit blasted, buffed, polished and wrangled metal into shape, so I know that your stunningly beautiful Copper Dual Pro Tower has been through the hands of artisans, craftsmen, people who take pridein their ability to transform two very dissimilar metals, copper and stainless steel, into the final product.The Mile Hi team have achieved a standard that should make everyone in their team very proud. Compared to some of the other crude silversoldered examples on sites, where buyers are asked to accept daggy oxidised joints showing the uneven flow of the silver brazing alloy, as rough as the work of an apprentice plumber, Mile Hi have gone in the opposite direction and refined their product to the point where it is almost impossible to see how they can offer such fine work at such reasonable pricesThe packaging was also done by someone who cares, every part protected from the hazards of freight companies and freight handlers with extra layers of bubble wrap and lots of paper padding.
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Paul Wu
★★★★★
Excellent quality!! I ordered an 8 Gallon Dual Purpose Electric Still Kit. The 304 grade stainless steel is of really high quality. … More I have only done a vinegar run and everything is working as described and perfectly. Great customer service too. They always responded to my emails quickly. Highly recommend!
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Bill Cheeney
★★★★★
Received my order very quickly and was impressed with the packaging and the extent went to to protect the products.. my parts … More seemed to be very high quality and durable. I believe they will last many lifetime's with proper care ❤ the fit and finish is excellent 👌 and the costumer service is the best. I will be a returning costumer for all my future needs. Thank you again for your great customer service. Bii.
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Jim Locke
★★★★★
Great experience doing business with Mile Hi! Very responsive to questions and emails. The website said that there was a 25 to … More 35 business day production time on what I ordered. 8 days later, FedEx was at my door. The equipment is excellent quality. Everything you need in one package to get rolling. Reasonably priced, in my opinion, and a military discount was the icing on the cake! Highly, HIGHLY recommended!
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Jeff Mitchell
★★★★★
Great product, arrived in less time then the website timeline. Excellent quality, and american made. Highly recommend!
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mike durrant
★★★★★
The team at Mile Hi is great! I had an older controller burn up recently. I placed an order with Mile Hi and they were able … More to ship a new controller out immediately. They contacted me with time to ship that same day so we could discuss the shipping options (shipping was over a holiday weekend). The shipment actually arrived much earlier than anticipated and their controller works so much better than the other company (not to be named). Their service and quality are great - now I just want one of those copper milk cans 😉
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Jesse Alcock
★★★★☆
All items shipped appeared to be packed well with plenty of cushioning. I liked that a recipe was sent with the 8 gallon starter … More kit. The only issue I addressed was that the alcohol meter was missing from the shipment. I sent Mile Hi an email and within 24 hours a representative stated that the item was on its way. My suggestion is to address the issue with the packing department and/or Q/C to ensure items ship complete.
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Jared McMillan
★★★★★
I have placed several orders now. All have been perfect except for this last one. Items had minor cosmetic damage but Mile Hi … More jumped to fix it immediately. They have had excellent communications during issues and were super fast to fix an issue due to shipping. I will order again from them very soon. I highly recommend their products and their company.
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C P (PhyxxFab)
★★★★★
My order was shipped and received within 8 days. I love it! The only complaint I have is the main clamp. (Three piece. tank to … More the lid of the milk jug)It has grind marks all over it. (Out sourced?) When I try to clamp it I have to make sure it stays in the indent. It wants to pop out and I have to make sure it is seated properly. A minor inconvenience. But..? Something that should not be an issue for a pro still at this price. It works like a charm. 190 proof easy. 🙂
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Dave Wall
★★★★★
Great service, knowledgeable folks to talk to. I was anticipating a 3 week delivery time but received my order in less than a … More week. Everything was exactly as stated and user friendly! Will continue to be a dedicated customer
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Mason Henry
★★★★★
I bought an 8 gallon model from them 2 years ago and it has been running perfectly! Recently the heat controller started to have … More a few issues so i emailed them and they sent the parts to me in 2 days, easiest fix ever! She is back to running strong, the metal is very thick gauge and the welds are solid it will probably outlive me.Products are solid, customer service is excellent no complaints here!
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Tim Short
★★★★★
The customer support is amazing. I screwed up my order and wanted to swap out and replace the "wrong" product. They … More were prompt, I asked them to ship replacement first (not a standard return practice) and they agreed. Really nice and fun to work with them.
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mike Nyisalosky
★★★★★
Hi I bought your 8gal dual purpose pro still and your stainless steel parrot. The craftsmanship is very good, all the welds are … More nice. The thermometers are accurate. All around great products. The packaging and shipping were good. I would highly recommend your stills to anyone who is looking for a quality still.I will be buying more from Mile High Distilling.Thanks. Mike.
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Eli Parker
★★★★★
Just received my new filter from Mile High. Very well built and works as advertised. First batch filtered cleaned up nicely and … More definitely improved the quality of the product post filtration. I would highly recommend this item to anyone looking for a simple way to polish their product.
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John Martin
★★★★★
I can't find the word to describe my experience, so I'm going to take Mike's. WOW!It was truly a great product … More from the first moment I received it and the staff and process was even better. Can say enough good thing about Mile Hi and the quality products they sell.
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Jeremy McDonald
★★★★★
Have no worries when ordering this kit! Everything about the ordering experience was awesome. You are kept updated via email … More at all points from ordering to receiving. The quality is excellent on the can and all the welds. The column fit together with no issues. Once you see this in person, you will know that this is a quality kit that will last a long time. When the kit arrived, I first wondered how they fit everything into one box. It was expertly packed and there are absolutely no scratches on the stainless or the copper. There was definitely pride and care taken when packing the kit. Let's get to brewing!
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Mike Marquis
★★★★★
This is the second time I ordered a barrel from Mile Hi Distilling. I am very happy with the barrels and the entire ordering … More and delivery process. There was a slight issue with this order that I informed Mil Hi about and explained to them that I was not looking for anything to resolve the issue. They got back to me right away and are making the situation right. I really appreciate the customer service i have always experienced with Mile Hi Distilling.
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Craig Gentry
★★★★☆
Everything arrived in a timely manner. My on lunch issue was that I didn't receive the spigot for the fermentation bucket … More or my two packages of yeast. Everything seems to be of good quality and I'm eager to test everything out real soon.
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Jordan Kaz
★★★★★
I was completely happy with my purchase. When it arrived I couldn't believe the quality and items they included in the shipment. … More It also arrived much quicker than I anticipated. I was expecting the bare minimum to show up. But there were spare seals, a bag of turbo yeast/nutrients and even extra parts for different arrangements for the condenser. I've completed my third run, and I love it.
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Tye Legleu
★★★★☆
This is an amazing product. I love how everything clamps together with silicone gaskets. It's very easy to load the ceramic … More rings and copper mesh and take them out if you need to. The wide opening on the pot will make it very easy to clean compared to other products I've used. As I have not actually ran it yet, I feel confident the heater element controller will work well! I look forward in trying it out. I love the idea of the electric element verse an open flame or hot plate (both of which can create additional hazards).
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Rudy Hindelang
★★★★★
I love this company. Top notch. Just remember to step up. I bought a 3 gallon. Best money spent. Learned the process and just … More ordered my 8 gallon. Ordered their sweet feed recipe kit. Only thing was I only ordered 1. Always buy at least 2. That way you don’t have to wait for your next order like I did. Too tasty and too easy. Enjoy.
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Jason Stangel
★★★★★
Very quick delivery. Packaging was very meticulous.Opened it up absolutely beautiful. Put it together and ran a 3 hour cleaning. … More It works perfectly.Thanks Mile Hi for your professionalism.Look forward to do more business in the future.
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Kent Wallace
★★★★★
Just received my new Mile Hi 8 gallon dual purpose pro copper still. Package arrived in good shape, everything was well packed. … More I finally got everything set up last night and looking forward to my first run this week.Customer service was excellent. Looking forward to doing more business with the Mile Hi team.
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Dan Wruck
★★★★★
They have a lot of products at better prices than I found anywhere else. Ordering was fast and easy. I even forgot something on … More an order and sent them an email about it and they made sure it ended up being shipped with the rest of my stuff. The website has about all the information you'll need and the employees seem happy to help. I'll be using mile high for the vast majority of my distilling needs.
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Blakeslee B (Blakeslee)
★★★★★
Absolutely awesome, helpful team. Bringing "old fashioned" GOOD customer service back to the world. Great quality products, … More great company. All around they deserve 6 out of 5 stars.
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cronus59
★★★★★
Highly recommend Mile Hi Distilling essences. I have had many complements on my product, particularly for the bourbon essence … More and the coconut rum. Prices are reasonable. I recommend that they have a larger size in the bourbon essence, at least 250 ml. Shipping is fast and packed well.
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Mitchell Draper
★★★★★
They produce great quality products for a fair price. But it is their customer service that I feel has earned them this 5 star … More review. I ordered a thermometer, however my mail box had fallen down and the local post office shipped it back to the company. I call the company to explain my situation. The company did me a huge favor to get that package back to me as soon as possible! I am grateful to do business with this company.
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Timothy Enderton
★★★★★
items came about the time that was stated in the order. It was packaged very well with some minor breakage that was taken care … More of right away by Mile Hi. Great dealing with this company. Great product and quality. Would and have done more business with them.
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Robert Ciccolella
★★★★★
As usual Mile Hi Distilling comes through. The filtering system works as advertised. Great product, easy to use and operate. The … More folks at Mile Hi are always willing to help and will call you back if you leave a message. Great customer support and great folks to talk to. I have called with issues and had wonderful conversations and gained great insight in things I can do to improve my hobby. Can’t say enough great things about them. Give them a call, you won’t be disappointed!
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MrTswindell
★★★★★
An absolutely fabulous piece of equipment!! Worked flawlessly the very first time I used it. One of the best investments I've … More made. Well worth the money and time I waited to get it. Will definitely be using Mile Hi Distilling for all my equipment and materials needs.
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HodgyE5
★★★★★
My order came within the expected time. I could tell it was packed with care. My order was complete. Mile Hi continues to keep … More me a happy customer. I will be giving them more business in the future.Hodgy
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Dan Hudson
★★★★★
I’m very happy with the product I purchased. The website is simply laid out and easy to navigate. My shipment arrived on time … More and packed so no damage was done. I found the product is extremely strong and made with the finest craftsmanship. I look forward to ordering again from MileHi as my hobby and business progresses.Thank you MH!!
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Solo Caretaker
★★★★★
So far so great. Customer service a 10! Packaging around my still was bullet proof! Plan on spending some time just unpacking … More as Mile Hi did a great job and nothing was dented or damaged in any way. I have not at this time done anything more other than a cleaning run of water/vinegar for the obvious to clean as well as to help learn this Beast. She is a work of art and I cant wait to do a full run soon. I will be a forever customer with Mile Hi, I know that already! I'm thinking about a parrot in the near future and I'm sure Ill be taken care of just as good when that order is placed as I have been already. Big thanks to Mile Hi from California!
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john stone
★★★★★
Everything arrived in good condition and quickly. I was very happy with the ordering process and will definitely be making more … More purchases in the future. I really loved the quality of the barrel and I will definitely be getting another soon.
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William Smith
★★★★☆
(1/20/21) Thank you for sending my order in a timely manner, but there is one problem that I know of. I purchased a "professional" … More test kit which is supposed to include a graduated "glass" test cylinder, the one included in my shipment is plastic! I would like the glass one that was supposed to be included with my order and that is why I only gave you a four star rating instead of a 5 star rating. I will need some airlocks so I will telephone you about this issue so that you may include a glass cylinder with that order. I do not know if you want me to return the plastic one because of the cost of shipping, the garbage went out today and the box has been destroyed. Obviously a new box will be available to me when the correct cylinder is shipped to me. This is my first transaction with Mile High and you come highly recommended in the testimonials in Distilling groups on Facebook. I am looking forward to a long relationship with mile high and may be considering a still purchase if my current 6 gallon Copper still is too small. Cheers and keep that smile on your faces!W.D. Smith !!!UPDATE!! (3/25/21) It is now 2 months since I spoke with you about the cylinder referred to above and I have yet to receive my entire order! You gave me a 3 week wait that was 8 weeks ago. When may I expect to receive my "Glass" cylinder?"
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Greg Retherford
★★★★☆
I’m really excited about my order, the only negative thing I have to say is when I went to order an additional heating element, … More the 5500w, they were out of stock and last I checked they still are. Anyway over all, I had a good experience and will be ordering the element when you get them in.
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Elena Putman
★★★★★
Wonderful service! I purchased a gift for my husband that was very quickly sent by Mile Hi Distilling. The item was beautiful … More and very well packed. Sadly one part was damaged in shipping, most likely by the shipper as the MHD took a lot of care to package things safely. First thing the next business day, they responded to my email that they would send a new part right away, and within a few hours I got another email that it had been shipped. They could not have been more prompt if they were in the same town as me. Thanks for the great service!